Goods Delivery Terms and Conditions

Overview

Welcome to Shirty.pro. These goods delivery terms and conditions outline the rules and guidelines regarding the delivery of our products. By placing an order with us, you agree to these terms.

Delivery Terms

  1. Free Shipping:
    • We offer free shipping on all orders within our standard delivery regions.
    • There are no additional shipping charges applied at checkout.
  2. Delivery Time:
    • Standard delivery time is 3-5 business days from the date of order processing.
    • Orders are processed within 1-2 business days after payment confirmation.
    • Delivery times may vary based on your location, public holidays, or unforeseen circumstances.
  3. Shipping Method:
    • Orders are shipped via our selected courier partners.
    • Once your order is shipped, you will receive a shipping confirmation email with tracking information.

Delivery Process

  1. Order Confirmation:
    • After placing an order, you will receive an order confirmation email with the details of your purchase.
  2. Order Processing:
    • Orders are processed Monday through Friday, excluding public holidays.
    • Orders placed on weekends or holidays will be processed on the next business day.
  3. Shipping Confirmation:
    • You will receive a shipping confirmation email with tracking information once your order has been shipped.
    • You can use the tracking number to monitor the delivery status of your order.

Delivery Issues

  1. Delayed Delivery:
    • While we strive to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances beyond our control.
    • If your order is delayed, please contact us at [email protected] for assistance.
  2. Lost or Damaged Items:
    • If your order is lost or arrives damaged, please contact us immediately at [email protected].
    • We will work with the courier to resolve the issue and ensure you receive a replacement or refund.
  3. Incorrect Address:
    • Please ensure that your shipping address is complete and accurate when placing your order.
    • We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact Information

For any questions or concerns regarding our goods delivery terms and conditions, please contact us:

  • Email: [email protected]
  • Phone: +49(152)05385173
  • Address: Friedrichstraße 123, 10117 Berlin, Germany

Thank you for shopping with Shirty.pro. We appreciate your business and are committed to providing a seamless delivery experience.