Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Here, we’ve answered some of the most common questions we receive. If you need further assistance, please don’t hesitate to contact us.

1. What types of shirts do you offer?
We offer a wide range of stylish shirts, including casual t-shirts, dress shirts, and polos. All of our shirts can be customized with your own text, logo, or artwork.

2. How do I customize my shirt?
To customize your shirt, follow these steps:

Step 1: Select your preferred shirt size and place your order on our website.
Step 2: Send us your desired logo or image, along with your order number, to [email protected]. Please ensure that your design file is in a high-resolution format for the best print quality.

3. What sizes are available?
We offer a variety of sizes for our shirts, ranging from XS to XXL. Please refer to our size chart on the product page to ensure the best fit.

4. How long will it take to receive my order?
Processing time for customized shirts is typically 3-5 business days. Shipping times vary depending on your location. Standard shipping within Germany usually takes 2-4 business days, while international orders may take longer.

5. Can I return or exchange my customized shirt?
Due to the personalized nature of our products, we are unable to accept returns or exchanges unless the item is defective or there was an error in your order. Please review your design carefully before finalizing your purchase.

6. How do I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the courier’s website.

7. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

8. Is my payment information secure?
Yes, we use SSL encryption to ensure that your payment information is secure. Our website employs industry-standard security measures to protect your data.

9. Do you offer bulk discounts?
Yes, we offer bulk discounts for large orders. Please contact us at [email protected] with details about your order, and we’ll be happy to provide a quote.

10. How can I contact customer support?
You can reach our customer support team via email at [email protected] or by phone at +49(152)05385173. We are available Monday to Friday, from 9:00 AM to 6:00 PM CET.

If you have any other questions or need further assistance, feel free to reach out to us. We’re here to help!